Ophthalmic Technician

Company: Carrot Eye Center LLC
Location: Phoenix
Posted on: March 12, 2025

Job Description:

Are you upbeat, detail oriented, efficient and relationship focused?



At Carrot LASIK & Eye Center we're unlike any other eye care provider, and that's the way we like it. We're proud to be more efficient than anyone else in the business, because your time is every bit as valuable as ours. We're committed to cutting wait times out of the industry.



We pride ourselves in utilizing the top-of-the-line in diagnostic equipment and surgical technology, because when it comes to your eye health, there's no room for error.



We provide a completely focused approach based on each patient's individual needs, because everyone deserves more than a "one size fits all" solution. Patients need experienced doctors who get to know them on a personal level and treat them based on THEIR unique factors.

At Carrot, we do things a little differently, and the result is superior patient care from start to finish.



Position Summary

The Ophthalmic Technician assists the doctors and staff with patient care through performing accurate technical workups and special testing. They work alongside doctors to help assist with surgical procedures, process pharmacy requests, and provides patient correspondence.

• - - - -
• Provide a world-class patient experience - - - -
• Perform accurate technical workups and special testing on patients including manual refractions, lensometry, keratometry, tonometry, visual fields, optical coherence tomography, muscle testing, fundus photos, slit lamp exams, pupil exams, topography, etc. - - - -
• Scribe for doctors - - - -
• Assist with surgical procedures - - - -
• Process pharmacy requests - - - -
• Provide patient correspondence and feedback - - - -
• Answer phones and greet patients and guests with warmth and excitement - - - -
• Schedule follow up appointments via our Electronic Medical Records (EMR) system and patient portal - - - -
• Assist with patient checking in and out the patients as needed - - - -
• Update patient records - - - -
• Respond to voicemails and email requests - - - -
• Maintain patient confidentiality by adhering to all HIPAA regulations and guidelinesPosition requires long periods of sitting, typing, speaking and standing as well as the ability to lift up to 25 lbs.
  
  
  
  Qualifications & Skills
  
  As our medical practice is fast-paced and highly electronic, qualified candidates must be capable of quickly adapting to our technology & processes, have superior communication skills and maintain a high level of confidentiality with all patient information and interactions. Qualified candidates will thrive in a highly supportive and collaborative team environment where learning and coaching at all levels are encouraged.
  
  
  • - - - -
  • Passion for providing exceptional patient care. - - - -
  • Must have outstanding relationship/customer service skills. - - - -
  • Strong communication and interpersonal skills. - - - -
  • Willingness to learn and grow. - - - -
  • Minimumof one-year experience as an Ophthalmic Technician preferred. - - - -
  • HS Diploma or equivalentrequired. - - - -
  • COA or COT preferred. - - - -
  • Experience with EMA or any EMR/Practice Management system strongly preferred. - - - -
  • Bilingual (English/Spanish) a plus. - - - -
  • Must be prompt, relationship oriented, detail focused, efficient, able to multi-task and work effectively with a variety of patients and staff. - - - -
  • Experience with refractive and IOL sales also a plus. Availability/Hours: Full-Time Employment; Schedule varies
    
    
    • - - - -
    • Monday: 7 a.m. - 5 p.m. - - - -
    • Tuesday: 7 a.m. - 5 p.m. - - - -
    • Wed. 7 a.m. - 5 p.m. - - - -
    • Thursday: 7 a.m. - 5 p.m. - - - -
    • Fri. 7 a.m. - 5 p.m. - - - -
    • Saturdays: RareWhy Join Us?
      
      
      • - - - -
      • Patient Experience: Work with a team that is routed in listening to our patients and doing the right thing for them. - - - -
      • Career Growth: Start your career with opportunities for professional development and advancement. - - - -
      • Supportive Environment: Be part of a collaborative team that values patient care and employee well-being.What We Offer
        
        We believe in rewarding our team with more than just a paycheck. Our total compensation portfolio is designed to support your well-being, professional growth, and work-life balance. Here's a glimpse of what you can look forward to:
        
        
        • - - - -
        • Salary: We are proud to offer a competitive salary within the market. - - - -
        • Health and Wellness: Comprehensive medical and dental insurance to keep you and your family healthy. Plus, wellness programs and resources to support your overall well-being. - - - -
        • Financial Security: Competitive salary, 401(k) contribution, and financial planning assistance to help you secure your financial future. - - - -
        • Work-Life Balance: Paid time off, flexible work schedules, and Employee Assistance Programs to help you balance your professional and personal life. - - - -
        • Professional Development: Continuous learning opportunities and career advancement programs to help you grow and succeed in your career. - - - -
        • Community and Culture: Inclusive and collaborative work environment, company-sponsored events, and volunteer opportunities to foster a sense of community and purpose. - - - -
        • Voluntary Benefits: To help support you and your family we offer a wide range of voluntary benefits including Life, Hospital, Accident, and Critical Illness.Join us and experience a workplace that values your contributions and invests in your success. Explore the possibilities with Carrot Lasik Eye Center.
          
          
          
          Carrot is an Equal Opportunity Employer. We welcome applications from individuals of all abilities and backgrounds, including those with disabilities, as well as veterans.
          
          
          Compensation details: 19-24
          
          
          
          PI9dae7432c9f6-37248-37128989

Keywords: Carrot Eye Center LLC, Phoenix , Ophthalmic Technician, Professions , Phoenix, Arizona