SolarWinds Administrator II

Company: Iridium Satellite LLC
Location: Chandler
Posted on: April 23, 2025

Job Description:

SolarWinds Administrator II



Job Locations

US-AZ-Chandler - US-VA-Reston - US-VA-McLean - US-VA-Leesburg


Job ID

2025-4382




Category

Information Technology



Worker Category

Regular Full-Time[F]






































Company Overview









Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.













Position Summary, Job Requirements & Responsibilities









What We're Looking For:If you are a Network Administrator who enjoys tackling a variety of challenges and opportunity to work with a range of technologies, we have an opportunity for you to join our team as a SolarWinds Administrator! As a key member of our IT team, you'll need a diverse set of IT skills, advanced troubleshooting abilities, and a strong work ethic. No two days will be the same as you tackle various challenges in this role. Our SolarWinds Administrator will perform a variety of functions with a wide range of technologies, including SolarWinds platform administration, network performance tuning, alert management, and integration with other IT infrastructure tools, all while following network monitoring best practices. If this sounds like the opportunity for you, we'd love to hear from you! What You'll Do:

• Create and maintain diagrams and documentation of the SolarWinds environment, including integrations with network, systems, and storage elements.
• Install, configure, and manage SolarWinds modules, including Network Performance Monitor (NPM), Server & Application Monitor (SAM), NetFlow Traffic Analyzer (NTA), Hybrid Cloud Observability (HCO) and other relevant tools.
• Monitor and troubleshoot network and system performance issues using SolarWinds tools to ensure optimal functionality and minimal downtime.
• Provide advanced support for SolarWinds, including system updates, module configuration, and custom report generation to meet organizational needs.
• Utilize your knowledge and skills to analyze complex performance data, identify bottlenecks, and provide actionable recommendations for improvement.
• Develop and manage alerts, dashboards, and automation within the SolarWinds platform to enhance operational efficiency.
• Collaborate with IT teams to integrate SolarWinds with other infrastructure and monitoring tools.
• Provide 2nd and 3rd level support for SolarWinds-related issues, including vendor escalation as needed.
• Design, deploy and maintain the SolarWinds infrastructure for monitoring network devices, servers, applications, and databases.
• Configure and fine-tune SolarWinds modules to ensure comprehensive monitoring and reporting.
  
  
  
  
  
  
  
  
  
  
  
  
  
  Experience & Education Requirements / EEO
  
  
  
  
  
  
  
  
  
  What You'll Need to Succeed:
  • Bachelor's degree in a computer science-related field, or 6+ years of relevant experience in lieu of degree.
  • 2+ years of experience with the SolarWinds platform administration and implementation in a corporate or data center environment
  • 2+ years of experience troubleshooting IT infrastructure using monitoring tools. Examples of relevant experience include working with any of the following: SolarWinds NPM, SAM, NTA, Network Configuration Manager (NCM), or other enterprise-level monitoring tools.
  • Proficiency in creating custom alerts, dashboards, and reports within SolarWinds.
  • Strong understanding of network protocols, including TCP/IP, SNMP, and NetFlow.
  • Ability to troubleshoot and optimize network and system performance using SolarWinds tools.
  • Strong communication skills, with the ability to clearly present information and ideas to others.
  • Confidence and the ability to build meaningful relationships with your manager and team members.
  • Must be able to prioritize tasks, identify and correct mistakes, and ask for help when needed.
  • Proactive in seeking ways to improve knowledge and skills, and enthusiastic about sharing knowledge with others.
  • Expertise is SolarWinds modules such as HCO, NPM, SAM, NTA, and IPAM.
  • Excellent troubleshooting and problem-solving skills.Things That Would be Great if You Brought to the Table:
    • Experience working in a data center environment.
    • SolarWinds Certified Professional (SCP) certification or other relevant certifications.
    • Familiarity with Cisco network environments and troubleshooting tools.
    • Experience integrating SolarWinds with ITSM platforms or other monitoring tools.
    • Any additional IT certifications (e.g., CompTIA Network+, Cisco CCNA, or equivalent).We'll also need you to:
      Occasionally work outside of normal business hoursBe able to travel up to 5%Ability to work a hybrid schedule including 3 days in office and 2 from homeUS Citizenship is required Work Environment:This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer. Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      

Keywords: Iridium Satellite LLC, Phoenix , SolarWinds Administrator II, Other , Chandler, Arizona