Claim Specialist - Property Field Inspection

Company: State Farm
Location: Phoenix
Posted on: February 22, 2025

Job Description:

Overview Being good neighbors --- helping people, investing in our communities, and making the world a better place --- is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a 1 team and do some good Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities: Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Phoenix, AZ and is responsible for servicing these zip codes. Zip Codes: 85003 85004 85006 85007 85008 85009 85012 85013 85014 85015 85016 85017 85018 85019 85020 85021 85022 85023 85024 85027 85028 85029 85031 85032 85033 85034 85035 85037 85040 85041 85042 85043 85044 85045 85048 85050 85051 85053 85054 85083 85085 85118 85119 85120 85121 85122 85123 85128 85131 85132 85135 85137 85138 85139 85140 85141 85142 85143 85144 85147 85172 85173 85190 85191 85192 85193 85194 85201 85202 85203 85204 85205 85206 85207 85208 85209 85210 85212 85213 85215 85224 85225 85226 85233 85234 85236 85248 85249 85250 85251 85253 85254 85255 85256 85257 85258 85259 85260 85262 85263 85264 85268 85281 85282 85283 85284 85286 85287 85288 85295 85296 85297 85298 85301 85302 85303 85304 85305 85306 85307 85308 85309 85310 85322 85323 85326 85329 85335 85337 85338 85339 85340 85343 85345 85351 85353 85354 85355 85363 85373 85374 85375 85378 85379 85381 85382 85383 85387 85388 85392 85395 85396 85501 85530 85531 85532 85533 85536 85539 85540 85542 85543 85545 85550 85552 85553 85922 Competitive candidates should reside within a commutable distance of this territory. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is required Preferred: Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experience Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing. Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week Potential starting salary range: $59,059.65 annually ($29.31/hr) - $90,000.00 annually, ($44.67/hr). Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 15% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family Get Paid On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well Focus on you and your family---s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more Develop and Grow Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union Take a Little ---You--- Time You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you Give Back We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team s-p-m1 By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer---s data processor SonicJobs. See State Farm Terms & Conditions at https://www.statefarm.com/customer-care/disclosures/terms-of-use and Privacy Policy at https://www.statefarm.com/customer-care/privacy-security and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Keywords: State Farm, Phoenix , Claim Specialist - Property Field Inspection, Other , Phoenix, Arizona