Datacenter Fiber Specialist - Onsite

Company: Viva USA Inc.
Location: Phoenix
Posted on: March 8, 2025

Job Description:

Title: Datacenter Fiber Specialist - Onsite

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.










Mandatory skills:


Datacenter Fiber,
Fiber Management, Fiber Maintenance, Fiber Deployment, Fiber Testing,
Microsoft fiber optic network, Microsoft engineering, Microsoft remote engineering, Microsoft Cloud,
datacenter operations, network expansion, disaster recovery, data center infrastructure, servers, networking,
fiber delivery, fiber operations, fiber network operations, fiber infrastructure, fiber maintenance, fiber management,
fiber cuts, degradation, outages, fiber inspections, cleaning, testing, fiber logistics, infrastructure, resources, fiber outages,
Microsoft Cloud Services and Platforms, Azure, Office 365,
RCA, root cause analysis, cable management, labeling, quality assurance measure, circuit pathways, network modification,
optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, return loss evaluations, OTDR testing,
Data Center Hygiene and Compliance, Change Management, IT service operations, ITIL, MOF, SLA, OLA,
fiber test equipment, fiber splicing, fiber paths, patch panels, racks, ports, fiber incidents, fiber optic network,
fusion splicers, OTDR, power meters, fiber identifier, fiber optic maps, schematics, fiber issues,
fiber testing tools, fiber splicing, fiber network design, construction, fiber supply chain, asset management, logistics,
outside plant, OSP, inside plant, ISP, fiber installation, management, maintenance




Description:

Overview

The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion.
The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations.
Fluent on operating test equipment, whether that's an OTDR power meter.
Prefer date center background with splicing

Key Responsibilities

1. Fiber Management & Maintenance

Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure.
Perform regular fiber inspections, cleaning, and testing to ensure operational integrity.
Educate and coach Microsoft full-time employees on fiber maintenance and best practices.
Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management.
Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity.
Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions.
Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations.
Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations.
2. Fiber Deployment & Testing

Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure.
Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations.
Ensure all fiber test equipment is calibrated and certified within the past 12 months.
Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams.
Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded).
Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers.
3. Data Center Hygiene & Compliance

Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization.
Perform remediation tasks such as cable management, labeling updates, and quality assurance measures.
Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage.
Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations.
4. Change Management & Troubleshooting

Support fiber-related change management activities, including testing and validation of network modifications.
Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities.
Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams.
Implement disaster recovery procedures for fiber-related incidents in enterprise environments.

Required Qualifications

High School Diploma or equivalent with 3+ years of experience supporting fiber optic networks or large-scale deployments.
Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter.
Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance.
Experience in fiber optic splicing, testing, and documentation in field service environments.
Understanding of data center infrastructure, including servers, networking, and rack enclosures.
Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers.
Ability to read and interpret fiber optic maps, schematics, and test results.
Willingness to travel and respond to fiber-related issues as needed.

Preferred Qualifications

Bachelor's degree in Engineering, Telecommunications, Business Management, or related field.
10+ years of experience in mission-critical fiber operations within large-scale environments.
10+ years of experience working with dark and lit fiber providers.
10+ years of experience in aerial and underground fiber delivery.
5+ years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance.
Expertise in fiber splicing, troubleshooting, and documentation.
Background in fiber network design, construction, and best practices.
Knowledge of fiber supply chain, asset management, and logistics.
IT service operations experience with ITIL, MOF, SLA/OLA frameworks.
Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.).

Top skills:
1) Strong Splicing Skills
2) Strong Fiber Background
3) Data center Experience
4) Fluent on any fiber test equipment/OTDR.(Demonstrable fiber testing experience .Practical experience needed. not just the knowledge)
5) Both OSP/ISP experience is needed

Note:
Onsite
Shift 8am-5pm
This will be an Onsite job.
Remote once in a while
No travelling across US. They have to travel to different data centers across the metro cities. No reimbursement will be provided by the client
Candidate will be travelling to different data centers on a daily basis. Incase of any issues, They will be troubleshooting/testing the fibers. This is for responding immediately to data centers incase of any emergency.
Need atleast 5+ years of experience.



Multiple locations :
Washington DC metro
Blue Ridge / Manassas, VA
Boydton, VA
Des Moines, IA
Chicago, IL
San Antonio, TX
San Jose/Bay Area, CA
Quincy, WA






VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Amirtha Valli Ravanan, Phone No: (847) 461-3596, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com

Keywords: Viva USA Inc., Phoenix , Datacenter Fiber Specialist - Onsite, IT / Software / Systems , Phoenix, Arizona