Information Security Manager

Company: American Express
Location: Phoenix
Posted on: April 1, 2025

Job Description:

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.How will you make an impact in this role?Responsible for working on a global team for both driving and remediating corrective action plans for cardmembers that have been harmed because of a technical issue. A fast-paced position that requires prior American Express domain knowledge as well as advanced process knowledge on managing critical phases within the life cycle of a CAP/ORE.

• Strong American Express Product knowledge
• Strong American Express Technical Capabilities knowledgeResponsible for working on a global team driving process improvements and automation to streamline a very complex process.
  • Strong Automation Skills
  • Strong JIRA automation knowledge
  • Strong American Express Remediation Protocol KnowledgeMinimum Qualifications
    • 5-10 Years American Express technology experience in Enterprise Platform Capabilities
    • Advanced skills in Communication, Cross Collaboration, Agile Principles, Product Management and Development, Coaching and Mentoring and Transformation.
    • Strong Agile Skill set.Preferred Qualifications
      • Bachelor of Science (BS) in Computer Information System or equivalent
      • 5-10 Years Banking or Accounts Receivable experience.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
        • Competitive base salaries
        • Bonus incentives
        • 6% Company Match on retirement savings plan
        • Free financial coaching and financial well-being support
        • Comprehensive medical, dental, vision, life insurance, and disability benefits
        • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
        • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
        • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
        • Free and confidential counseling support through our Healthy Minds program
        • Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Keywords: American Express, Phoenix , Information Security Manager, Executive , Phoenix, Arizona